Legal Documents

Fi999 Privacy Policy — Your data is completely secure

Fi999 places the highest importance on protecting your personal information. This privacy policy explains in detail what data we collect, how we use it, and how your data is kept secure.

Last Updated: January 2026
Our Commitment to Protecting Your Data
Your Data Is Never Sold to Third Parties
256-bit SSL encryption is in use
You have the right to have your information deleted
GDPR-Compliant Data Policy

Note: Reading fi999's privacy policy means you agree to its terms. Continuing to use the platform indicates your acceptance of this policy.

1 Introduction & Applicability

Fi999 (fi999.net) is a trusted online gaming platform in Bangladesh, fully committed to protecting the privacy of its users. This privacy policy applies to the fi999 website, mobile app, and all digital services. By registering, playing games, or using any of our services on fi999, you automatically agree to this privacy policy.

We believe every player's personal information is their asset, and protecting that asset is our core responsibility. fi999's privacy policy is built to international standards and operates in accordance with applicable laws in Bangladesh.

  • This policy applies to all services and digital platforms under fi999.net.
  • We never sell your information to third parties without your permission.
  • You will be notified in advance of any changes to the policy.

2 What Data We Collect

Fi999 collects various types of information in order to provide its services. This data falls into two categories — what you provide directly, and what is collected automatically. The table below gives a full breakdown:

Data Types Example Purpose of Collection
Identity Information Name, date of birth, national ID KYC Verification
Contact Information Mobile number, email address Account Contact
Financial Information BKash/Nagad/Rocket number Payment Processing
Gaming Data Betting history, win/loss records Service Improvement & Fair Play
Technical Data IP address, device information, cookies Security & Experience Improvement

Fi999 collects only the information that is necessary — no excessive or irrelevant data is gathered. Your consent is obtained before any data collection, and you may request to update or delete your information at any time.

3 How Your Information Is Used

Fi999 uses collected data only for specific, legitimate, and transparent purposes. Our privacy policy ensures your data is never misused. Below is an overview of how we use your information:

  • Account Management: Your information is used for registration, login, and KYC verification.
  • Payment Processing: Financial information is used to ensure secure transactions during deposits and withdrawals.
  • Customer Service: Our support team uses your account information to resolve issues quickly.
  • Security Assurance: Data is analyzed to detect fraud, money laundering, or other illegal activity.
  • Service Improvement: Your data is used to analyze your gaming habits and deliver a better experience.
  • Promotional Communications: Your data is used to keep you informed about relevant offers and bonuses tailored to your preferences. You can opt out of this at any time.

Fi999 never sells your information to advertisers or uses it for unrelated purposes.

4 Cookies & Tracking Policy

The fi999 website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored in your browser that keep you logged in and remember your preferences.

  • Essential Cookies: Essential for login sessions and security — cannot be disabled.
  • Functional Cookies: Used to remember your language, theme, and preferences.
  • Analytics Cookies: Site usage statistics are collected to help improve our services.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some fi999 services to not function properly.

5 Data Sharing & Disclosure

Under fi999's privacy policy, we may share your personal information only in limited circumstances and under strict controls. Your data is never sold or transferred for commercial purposes.

  • Payment Processors: Only the information necessary to process transactions is shared with bKash, Nagad, or Rocket.
  • Legal Obligation: Information may be disclosed in compliance with applicable law when required by a court order or regulatory authority.
  • Technology Partners: Limited data may be shared with trusted technology providers who operate the site, and they are required to comply with our privacy policy.
  • Fraud Prevention: Suspicious activity may be reported to the relevant authorities.

Fi999 never sells your personal information to advertisers or any other third party without your consent.

6 Data Protection Measures

Fi999 uses industry-leading security technology to protect your information. Our security infrastructure is regularly updated and audited by independent third-party security experts.

  • SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
  • Firewall Protection: An advanced firewall system prevents unauthorized access.
  • Two-Factor Authentication: Additional verification is required for high-value transactions.
  • Secure Data Storage: Your data is stored on encrypted servers and backed up on a regular basis.
  • Access Control: Only authorized fi999 staff may access specific data.

That said, no internet transmission can be guaranteed 100% secure. Please keep your account password safe and report any suspicious activity to fi999 support immediately.

7 Your Rights Over Your Data

Under fi999's privacy policy, you hold the following rights over your personal information. To exercise any of these rights, please contact the fi999 support team.

  • Right to Access Data: You may request to view all information fi999 holds about you at any time.
  • Right to Correct Data: You may request corrections to any inaccurate information on file.
  • Right to Delete Data: After closing your account, you may request deletion of specific data (except where retention is required by law).
  • Right to Restrict Processing: You may request that we stop using your data for specific purposes.
  • Right to Opt Out of Marketing Communications: You can opt out of promotional emails or SMS at any time.

8 Child & Minor Protection

All fi999 services are intended solely for individuals aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor has registered on fi999, we will immediately close that account and delete all associated information.

If a parent or guardian believes their child is using fi999, please notify our support team. We will take prompt action.

9 Third-Party Links & Services

The fi999 platform may integrate certain third-party services — such as payment gateways or game providers. These third parties have their own privacy policies, and fi999 is not responsible for how they process your data.

Fi999 works exclusively with trusted and verified technology partners. Every partner is required to comply with fi999's privacy standards, and their responsibilities are enforced through formal agreements.

10 Policy Updates & Contact

Fi999 reserves the right to update or revise this privacy policy at any time. Registered users will be notified in advance of any significant changes. The "Last Updated" date at the top of this page will always reflect the most recent revision.

If you have any questions or concerns about the Privacy Policy, please reach out to the fi999 support team. We're always ready to address any privacy-related queries you may have.

Why is fi999 the best at protecting your privacy?

The technical and policy measures we have in place to keep your information completely secure

256-Bit SSL Encryption

Every data transfer on fi999 is secured with bank-grade 256-bit SSL encryption. No third party can intercept or access your information in transit.

No Data Sale Policy

Fi999 never sells your personal information to advertisers or third parties under any circumstances. Your privacy is at the core of our business model.

Full Control Over Your Data

Under fi999's privacy policy, you may view, correct, or request deletion of your information at any time. It's your data — and your decision.

GDPR-Compliant Policy

Our privacy framework is built in line with international GDPR standards. Players in Bangladesh enjoy world-class data protection at fi999.

Data Retained for a Defined Period

After a fi999 account is closed, data is retained only for as long as required by legal obligations. Any information no longer needed is automatically deleted.

24/7 Privacy Support

For any privacy-related questions or concerns, fi999's Bangla-speaking support team is available 24/7, seven days a week.

General Questions About the Privacy Policy

What fi999 Users Want to Know About Privacy

No, fi999 never sells or transfers your mobile number or any personal information to third parties. Data is only shared in limited cases such as payment processing, and even then, strict confidentiality agreements are in place.

After account closure, fi999 deletes all personal information within a set period, except where retention is required by law (such as financial records). To request data deletion, please contact the fi999 support team.

Yes, all financial transactions on fi999 are secured with 256-bit SSL encryption. Every payment made via bKash, Nagad, or Rocket is processed through encrypted channels, and your data is stored on encrypted servers.

To stop receiving promotional SMS or emails from fi999, contact our support team or click the "Unsubscribe" link at the bottom of any email. You can opt out of all marketing communications at any time.

Under fi999's strict access control policy, only specific authorized personnel may view your account information, and only for defined purposes. All access is logged and regularly audited.

Registered users will be notified in advance of any significant changes to fi999's privacy policy, via email or in-app notification. The date of any update is always shown at the top of this page, so we recommend checking back regularly.
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